> ## Documentation Index
> Fetch the complete documentation index at: https://docs.advinservers.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cancel a server order

> ### Overview

Cancels an unpaid order. Orders that have already been paid cannot be cancelled here. The response shows the payment deadline brought forward. The order and invoice are closed in the background after a final check for incoming payments. Check the order again until its status is final. Orders belonging to another account or team return 404.

### Permissions

Requires the `billing.purchase` (Make purchases) permission for the selected team. Resources outside that team return 404.



## OpenAPI

````yaml https://console.advinservers.com/docs/openapi.json post /servers/orders/{serverOrder}/cancel
openapi: 3.1.0
info:
  title: API reference
  version: 1.0.0
  description: >-
    Use this API to manage your team's servers, networks, backups, and other
    resources.


    ## Authentication


    Create an API key under **API Keys** and send it as a bearer token with
    every request:


    ```

    Authorization: Bearer {YOUR_API_KEY}

    Accept: application/json

    ```


    Copy the key when you create it. It cannot be shown again. Revoking a key
    takes effect immediately.


    ## Permissions


    Give each key only the permissions it needs. Every endpoint lists the
    required permission.


    Permissions cover servers and other resources in the key's team.


    ## Team scope


    A key can access resources in the team selected when it was created. This
    includes servers,

    snapshots, backups, firewall groups, images, SSH keys, scripts, networks and
    addresses.

    Resources in other teams return `404 Not Found`. Create a separate key for
    each team.


    The key determines the team for every request. Legacy keys that had no team
    are assigned

    to the account's first owned team.


    ## Actions that need the panel


    API keys cannot do the following, even with every permission. Sign in to the
    panel in a

    browser to do them:


    - Create, edit or revoke API keys

    - Edit the IP groups that restrict API keys

    - End signed-in sessions

    - Change two-factor authentication

    - Change the account's email address

    - Accept or decline team invitations

    - Switch or leave a team


    This keeps a leaked key from widening its own access or locking you out of
    your account.


    ## Source IP restrictions


    A key can be restricted to one or more IP groups. Requests from other
    addresses are rejected.


    ## Requests and responses


    Each endpoint lists its path, query, header, and body parameters. Examples
    use fictional data.


    Single records use JSON objects. Collections use JSON arrays unless the
    endpoint supports pagination. Timestamps use ISO 8601 in UTC.


    Error responses include `message`. Validation errors also include an
    `errors` object for each field. Each endpoint lists its status codes.


    ## Audit log


    Every API request, including reads, is recorded in the account audit log
    with the key that made it.
servers:
  - url: https://console.advinservers.com/api/v1/client
security:
  - http: []
tags:
  - name: Account
    description: Billing contact details and account setup progress.
  - name: Account activity
    description: Actions performed in the current team by people and API keys.
  - name: Servers
    description: >-
      Order and list servers, read their state and resource use, open a console,
      and control power.
  - name: Server settings
    description: >-
      Rename a server, rebuild it, and change its hardware, media, resolvers and
      credentials.
  - name: Backups
    description: Scheduled server copies stored separately from the server.
  - name: Snapshots
    description: >-
      Take, restore and move server snapshots. Snapshots are kept in snapshot
      storage that the team buys by the GiB.
  - name: Firewall groups
    description: Reusable sets of firewall rules, and the servers they apply to.
  - name: IP groups
    description: Reusable source address lists for firewall rules.
  - name: Server firewall
    description: >-
      Read default traffic policies and rules managed outside your firewall
      groups.
  - name: IP addresses
    description: Manage floating IPs and server address assignments.
  - name: Private networks
    description: Connect servers over a private network in the same location.
  - name: Reverse DNS
    description: Set the hostnames returned by IP address lookups.
  - name: DDoS protection
    description: Configure attack filtering for server addresses.
  - name: Bandwidth
    description: Buy extra bandwidth and share it between servers or location pools.
  - name: SSH keys
    description: Public keys the account can install on a server when it is built.
  - name: Setup scripts
    description: Scripts the account can run on a server when it is built.
  - name: ISO images
    description: ISO images you have downloaded, and the servers they are mounted on.
  - name: Server upgrades
    description: Change an existing server's plan.
  - name: Checkout
    description: Choose a payment method and pay for a purchase.
  - name: Invoices
    description: View and pay account invoices.
  - name: Billing
    description: Manage service renewals, payment methods and account credit.
  - name: Transfers
    description: Move resources between teams or transfer ownership.
  - name: Teams
    description: Manage the team assigned to your API key.
  - name: Team members
    description: Invite people and manage their team access.
  - name: Team roles
    description: Define the permissions granted to team members.
  - name: Team activity
    description: View actions performed in a team.
  - name: Support tickets
    description: >-
      Open, read, reply to and close support tickets. Tickets belong to the
      account holder and are not shared with team members.
paths:
  /servers/orders/{serverOrder}/cancel:
    post:
      tags:
        - Servers
      summary: Cancel a server order
      description: >-
        ### Overview


        Cancels an unpaid order. Orders that have already been paid cannot be
        cancelled here. The response shows the payment deadline brought forward.
        The order and invoice are closed in the background after a final check
        for incoming payments. Check the order again until its status is final.
        Orders belonging to another account or team return 404.


        ### Permissions


        Requires the `billing.purchase` (Make purchases) permission for the
        selected team. Resources outside that team return 404.
      operationId: serverOrder.cancel
      parameters:
        - name: serverOrder
          in: path
          required: true
          description: The server order UUID
          schema:
            type: string
            examples:
              - 0e6a7712-98ab-451b-8675-5c5ae96e4d3a
          example: 0e6a7712-98ab-451b-8675-5c5ae96e4d3a
      responses:
        '202':
          description: The request was accepted and is being carried out in the background.
          content:
            application/json:
              schema:
                examples:
                  - uuid: 0e6a7712-98ab-451b-8675-5c5ae96e4d3a
                    purchase_uuid: a930b81e-663e-4e12-a437-001f207d5ac6
                    purchase_status: needs_funds
                    status: pending_payment
                    status_label: Needs funds
                    is_placed: false
                    progress_message: >-
                      Your balance is 2.00 USD short of the 12.00 USD this order
                      costs. Add funds to continue.
                    plan_name: Standard 4 GB
                    plan_key: >-
                      032f97c3b0f718ae9a2edfba83d5adf321025b5d9af1e90d397e79b8667bb3a4
                    vcpu_cores: 4
                    memory: 4000
                    disk: 80
                    bandwidth: 5000
                    hdd: false
                    location: Kansas City, MO
                    location_id: 3
                    group_name: Standard VPS
                    hostname: hev-telemetry.blackmesa.example.com
                    label: hev-telemetry
                    template_name: Ubuntu 24.04
                    template_icon_url: https://img.icons8.com/color/48/ubuntu.png
                    billing:
                      service_id: null
                      invoice_id: null
                      invoice_url: null
                      checkout_uuid: null
                      invoice_status: null
                      amount: '12.00'
                      currency: USD
                      billing_cycle: monthly
                      payment_due_at: '2026-09-14T17:01:47+00:00'
                      payment_window_minutes: 30
                      paid_at: null
                    server_id: null
                    can_cancel: true
                    created_at: '2026-09-14T16:31:47+00:00'
                allOf:
                  - $ref: '#/components/schemas/ServerOrderData'
        '401':
          description: >-
            The key was missing, malformed, revoked, or belongs to an account
            that no longer exists.
          content:
            application/json:
              schema:
                type: object
                properties:
                  message:
                    type: string
                    examples:
                      - Unauthenticated.
                required:
                  - message
        '403':
          description: >-
            Access denied. Check the key's team, permissions and allowed IP
            addresses. Some actions, such as managing API keys, require a
            browser session. The response message explains the reason.
          content:
            application/json:
              schema:
                type: object
                properties:
                  message:
                    type: string
                    examples:
                      - >-
                        This API key is not allowed to do that in this team. It
                        needs the "snapshot.delete" permission.
                required:
                  - message
        '404':
          description: >-
            The resource was not found in the selected team. Resources in
            another account or team also return 404.
          content:
            application/json:
              schema:
                type: object
                properties:
                  message:
                    type: string
                    examples:
                      - Not found.
                required:
                  - message
        '422':
          description: >-
            A field is missing or invalid, or the resource cannot accept this
            change in its current state. Check `message` for details. Field
            validation also includes an `errors` object keyed by field name.
          content:
            application/json:
              schema:
                type: object
                properties:
                  message:
                    type: string
                    description: >-
                      A summary of the validation error or the reason the change
                      was refused.
                    examples:
                      - The name field is required.
                  errors:
                    type: object
                    description: Validation errors grouped by field name.
                    additionalProperties:
                      type: array
                      items:
                        type: string
                required:
                  - message
        '429':
          description: >-
            Too many requests. The `Retry-After` header says how many seconds to
            wait. Limits are per account, so several keys on one account share
            them.
          content:
            application/json:
              schema:
                type: object
                properties:
                  message:
                    type: string
                    examples:
                      - Too Many Attempts.
                required:
                  - message
components:
  schemas:
    ServerOrderData:
      type: object
      description: A server order and its installation progress.
      examples:
        - uuid: 0e6a7712-98ab-451b-8675-5c5ae96e4d3a
          purchase_uuid: a930b81e-663e-4e12-a437-001f207d5ac6
          purchase_status: needs_funds
          status: pending_payment
          status_label: Needs funds
          is_placed: false
          progress_message: >-
            Your balance is 2.00 USD short of the 12.00 USD this order costs.
            Add funds to continue.
          plan_name: Standard 4 GB
          plan_key: 032f97c3b0f718ae9a2edfba83d5adf321025b5d9af1e90d397e79b8667bb3a4
          vcpu_cores: 4
          memory: 4000
          disk: 80
          bandwidth: 5000
          hdd: false
          location: Kansas City, MO
          location_id: 3
          group_name: Standard VPS
          hostname: hev-telemetry.blackmesa.example.com
          label: hev-telemetry
          template_name: Ubuntu 24.04
          template_icon_url: https://img.icons8.com/color/48/ubuntu.png
          billing:
            service_id: null
            invoice_id: null
            invoice_url: null
            checkout_uuid: null
            invoice_status: null
            amount: '12.00'
            currency: USD
            billing_cycle: monthly
            payment_due_at: '2026-09-14T17:01:47+00:00'
            payment_window_minutes: 30
            paid_at: null
          server_id: null
          can_cancel: true
          created_at: '2026-09-14T16:31:47+00:00'
      properties:
        uuid:
          type: string
          description: The uuid UUID.
          examples:
            - 0e6a7712-98ab-451b-8675-5c5ae96e4d3a
        purchase_uuid:
          type:
            - string
            - 'null'
          description: >-
            The checkout this machine was bought in, shared with every other
            machine ordered at the same time.
          examples:
            - a930b81e-663e-4e12-a437-001f207d5ac6
        purchase_status:
          type:
            - string
            - 'null'
          description: The purchase status, or null for an order without a purchase record.
          enum:
            - pending
            - needs_funds
            - paid
            - refused
            - expired
            - cancelled
            - null
          examples:
            - needs_funds
        status:
          type: string
          description: The value of `status`.
          enum:
            - pending_payment
            - provisioning
            - configuring
            - completed
            - expired
            - payment_review
            - failed
            - cancelled
          examples:
            - pending_payment
        status_label:
          type: string
          description: The value of `status_label`.
          examples:
            - Needs funds
        is_placed:
          type: boolean
          description: >-
            Whether the billing system has taken and been paid for this order,
            which is what separates "still placing" from "being built".
          examples:
            - false
        progress_message:
          type:
            - string
            - 'null'
          description: The value of `progress_message`.
          examples:
            - >-
              Your balance is 2.00 USD short of the 12.00 USD this order costs.
              Add funds to continue.
        plan_name:
          type: string
          description: The value of `plan_name`.
          examples:
            - Standard 4 GB
        plan_key:
          type: string
          description: The value of `plan_key`.
          examples:
            - 032f97c3b0f718ae9a2edfba83d5adf321025b5d9af1e90d397e79b8667bb3a4
        vcpu_cores:
          type: integer
          description: The value of `vcpu_cores`.
          examples:
            - 4
        memory:
          type: integer
          description: The value of `memory`.
          examples:
            - 4000
        disk:
          type: integer
          description: The value of `disk`.
          examples:
            - 80
        bandwidth:
          type: integer
          description: The value of `bandwidth`.
          examples:
            - 5000
        hdd:
          type: boolean
          description: The value of `hdd`.
          examples:
            - false
        location:
          type:
            - string
            - 'null'
          description: The value of `location`.
          examples:
            - Kansas City, MO
        location_id:
          type:
            - integer
            - 'null'
          description: The location id ID.
          examples:
            - 3
        group_name:
          type:
            - string
            - 'null'
          description: The value of `group_name`.
          examples:
            - Standard VPS
        hostname:
          type: string
          description: The fully qualified hostname.
          examples:
            - hev-telemetry.blackmesa.example.com
        label:
          type:
            - string
            - 'null'
          description: A short label shown to customers.
          examples:
            - hev-telemetry
        template_name:
          type:
            - string
            - 'null'
          description: The value of `template_name`.
          examples:
            - Ubuntu 24.04
        template_icon_url:
          type:
            - string
            - 'null'
          description: The value of `template_icon_url`.
          examples:
            - https://img.icons8.com/color/48/ubuntu.png
        billing:
          $ref: '#/components/schemas/BillingData'
          description: The value of `billing`.
          examples:
            - service_id: null
              invoice_id: null
              invoice_url: null
              checkout_uuid: null
              invoice_status: null
              amount: '12.00'
              currency: USD
              billing_cycle: monthly
              payment_due_at: '2026-09-14T17:01:47+00:00'
              payment_window_minutes: 30
              paid_at: null
        server_id:
          type:
            - string
            - 'null'
          description: >-
            The installed server's short ID, or null until installation
            finishes.
          examples:
            - null
        can_cancel:
          type: boolean
          description: Whether the customer can cancel.
          examples:
            - true
        created_at:
          type:
            - string
            - 'null'
          description: The date and time for created at, in UTC.
          examples:
            - '2026-09-14T16:31:47+00:00'
      required:
        - uuid
        - purchase_uuid
        - purchase_status
        - status
        - status_label
        - is_placed
        - progress_message
        - plan_name
        - plan_key
        - vcpu_cores
        - memory
        - disk
        - bandwidth
        - hdd
        - location
        - location_id
        - group_name
        - hostname
        - label
        - template_name
        - template_icon_url
        - billing
        - server_id
        - can_cancel
        - created_at
      title: ServerOrderData
    BillingData:
      type: object
      description: >-
        The billing details shared by customer-owned resources and pending
        orders.
      examples:
        - service_id: 7312
          invoice_id: 15542
          invoice_url: null
          checkout_uuid: null
          invoice_status: Paid
          amount: '12.00'
          currency: USD
          billing_cycle: monthly
          payment_due_at: null
          payment_window_minutes: null
          paid_at: '2026-03-02T19:13:58+00:00'
      properties:
        service_id:
          type:
            - integer
            - 'null'
          description: The customer's service number, once a recurring service exists.
          examples:
            - 7312
        invoice_id:
          type:
            - integer
            - 'null'
          description: The customer's invoice number, once an invoice exists.
          examples:
            - 15542
        invoice_url:
          type:
            - string
            - 'null'
          description: A complete URL where the invoice can be paid.
          examples:
            - null
        checkout_uuid:
          type:
            - string
            - 'null'
          description: The checkout UUID, or null when no checkout is available.
          examples:
            - null
        invoice_status:
          type:
            - string
            - 'null'
          description: The current invoice status, or null before an invoice exists.
          examples:
            - Paid
        amount:
          type:
            - string
            - 'null'
          description: The amount in the currency shown by `currency`.
          examples:
            - '12.00'
        currency:
          type:
            - string
            - 'null'
          description: The three-letter currency code used for `amount`.
          examples:
            - USD
        billing_cycle:
          type:
            - string
            - 'null'
          description: How often the service renews, or null for a one-time charge.
          examples:
            - monthly
        payment_due_at:
          type:
            - string
            - 'null'
          description: When payment is due before the reservation is released.
          examples:
            - null
        payment_window_minutes:
          type:
            - integer
            - 'null'
          description: How many minutes the original payment window allowed.
          examples:
            - null
        paid_at:
          type:
            - string
            - 'null'
          description: When the charge was paid, or null while payment is outstanding.
          examples:
            - '2026-03-02T19:13:58+00:00'
      required:
        - service_id
        - invoice_id
        - invoice_url
        - checkout_uuid
        - invoice_status
        - amount
        - currency
        - billing_cycle
        - payment_due_at
        - payment_window_minutes
        - paid_at
      title: BillingData
  securitySchemes:
    http:
      type: http
      description: >-
        Your API key, sent as a bearer token. Create one in the control panel
        under API Keys, give it only the permissions the integration needs, and
        copy it when it is created. It cannot be shown again. Each key is
        restricted to one owned team. The key determines the team for every
        request.
      scheme: bearer

````

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