> ## Documentation Index
> Fetch the complete documentation index at: https://docs.advinservers.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Postpaid Billing

> Hourly usage on a monthly invoice, your credit limit, purchase holds and overdue dates.

With postpaid billing you use resources first and pay later. Your postpaid teams share one monthly invoice. The team menu shows `Owner (Postpaid)` when the selected team is postpaid. [Prepaid teams](https://docs.advinservers.com/guides/prepaid-billing.md) pay ahead instead.

![Postpaid billing status and payment terms](https://mintcdn.com/advinservers/lEFT6vnQxNGKBCt8/images/postpaid-billing/panel.png?fit=max\&auto=format\&n=lEFT6vnQxNGKBCt8\&q=85\&s=4f5ada5775c01eeeb7acb91e9f3c5f5a)

## How charges work

| Resource | How you pay |
| - | - |
| Virtual server | By the hour, up to its monthly price for an unchanged plan. |
| Paid floating IP | By the hour while you keep the address, even when detached. |
| Website hosting and licenses | By the hour when held in a postpaid team. |
| Snapshot | By the hour for the space it uses, rounded up to whole GiB. No storage to buy first. |
| Extra bandwidth | One-time charge on your monthly invoice. |

Part of an hour counts as a whole hour, with a minimum of one hour. Hourly rates are based on 672 hours per month. A resource kept all month reaches its monthly cap, and the invoice can show an adjustment line to keep the charge within it, plus a small rounding adjustment to whole cents. At a displayed rate of $0.01191 per hour, 10 billed hours cost $0.11910 before the invoice total is rounded.

The general rules, including the cap and what keeps billing, are in [How Billing Works](https://docs.advinservers.com/guides/how-billing-works.md).

## Check your current charges

The dashboard shows `MRC` and `Current Charges`. Open the current postpaid invoice to see the items behind the total. It's a draft while the month is in progress and changes as you use, upgrade or delete resources.

![Current postpaid invoice with hourly usage](https://mintcdn.com/advinservers/lEFT6vnQxNGKBCt8/images/postpaid-usage/panel.png?fit=max\&auto=format\&n=lEFT6vnQxNGKBCt8\&q=85\&s=e200013ed8287bbf84d851d936254252)

## Pay the monthly invoice

Invoices are finalized on the 1st and due on the 7th ([schedule](https://docs.advinservers.com/guides/how-billing-works.md#the-monthly-invoice)). Totals below the minimum invoice amount are carried forward to a later month, not waived. The standard minimum is \$5. Check your invoice for the amount due.

Pay from "Invoices". Available account credit is applied to postpaid invoices first, including credit added after the invoice was published. To charge your default saved method automatically, turn on `Automatic Payments` on the "Billing" page. See [Invoices and Payments](https://docs.advinservers.com/guides/invoices-and-billing.md).

## Credit limit

Your postpaid credit limit controls how much you can commit to spending. It isn't account credit and isn't a free balance. Open "Account" > "Resource Quotas" to see it, or "Account" > "Billing" where a monthly limit notice is shown.

![Billing page showing the monthly credit limit notice](https://mintcdn.com/advinservers/lEFT6vnQxNGKBCt8/images/credit-limits/billing.png?fit=max\&auto=format\&n=lEFT6vnQxNGKBCt8\&q=85\&s=32c39d1e3d50095fbeff5d98470c68b4)

A purchase counts against the limit using:

* the monthly cost of resources you keep
* pending purchases
* this month's charges for resources you've deleted
* one-time charges

So a small current invoice doesn't mean the whole limit is free. Deleting a server frees its future monthly cost but not the hours already billed. Stopping it frees nothing. Other quotas, such as the number of floating IPs, are separate. See [Resource Quotas](https://docs.advinservers.com/guides/resource-quotas.md).

### Raise the limit

The limit is the higher of your starting allowance and the total of eligible top-ups credited to your account. Spending credit doesn't reduce that total. With a $100 starting limit and $80 in eligible deposits, the limit stays $100. Add $50 more and the deposit total is $130, so the limit becomes $130, not \$150.

**1. Check the limit and the purchase amount**

Make sure deposits can raise your limit.

**2. Add funds**

Click `Add Funds` on "Billing" for an amount you intend to keep as [account credit](https://docs.advinservers.com/guides/account-credit.md). Deposits follow the [Refund Policy](https://docs.advinservers.com/policies/refund.md).

**3. Wait, then retry**

Wait until the top-up is credited and check the limit again before retrying the purchase.

If staff set a fixed limit on your account, deposits don't raise it. [Open a ticket](https://docs.advinservers.com/guides/support-tickets.md) before adding funds.

### Purchase holds

A purchase hold is different from a low limit or an overdue-invoice suspension.

| Message or state | Next step |
| - | - |
| Purchase would exceed the monthly limit | Check your commitments and whether deposits can raise the limit. |
| Account is under verification review | Follow [Account Verification](https://docs.advinservers.com/guides/account-verification.md). Adding funds doesn't approve it. |
| Staff credit hold, possibly with an end date | Read the notice and email. Contact support if it's a mistake. Adding funds doesn't remove it. |
| Hold or suspension from an overdue invoice | Pay the invoice. See [Suspended Server](https://docs.advinservers.com/troubleshooting/suspended-server.md). |

A staff hold blocks new orders, including in prepaid teams, but leaves existing services running. If a dated hold has ended, retry after its end time. Another restriction may still block the order. We email you when staff place or lift a hold.

When you contact support, include the exact refusal message and what you were buying. Don't keep retrying the order or adding funds to clear an unexplained hold.

## Enable postpaid on an existing account

New accounts complete payment verification during [account setup](https://docs.advinservers.com/guides/ordering-a-server.md#finish-account-setup). This section is for older prepaid accounts.

**1. Open Postpaid**

Open "Account" > "Postpaid".

**2. Submit your request**

Use the request option on the page, accept the billing terms, and complete the card or PayPal verification. The amount shown is a temporary hold, not a deposit to account credit.

**3. Wait for our decision**

Approval can take a week or longer. We email you the result. Don't submit another request while one is pending.

**4. Create a postpaid team**

Once approved, open "Teams" and create a postpaid team. Select that team before ordering.

Existing teams and services stay prepaid until you move them.

## Move a prepaid service

**1. Open the service menu**

Choose `Move to Team`.

**2. Choose a postpaid team**

Select one of your postpaid teams.

**3. Confirm the change**

Check the credit for unused paid time, accept the billing change and confirm. Wait for confirmation before submitting again.

Unused paid time returns to account credit, prepaid renewals end, and hourly billing starts. You can move servers, paid floating IPs, snapshot storage, website hosting and licenses. Moving snapshot storage closes the prepaid storage and bills each snapshot separately.

> [!WARNING]
>
> This is permanent. You can't move the service back to a prepaid team.

## Stop charges

Open the server, choose "Delete", then click `Cancel`. Check the amount billed so far, select any floating IPs to cancel with it, and enter the server name to confirm. Postpaid servers are deleted immediately, since there's no paid term to finish. Usage already incurred stays on the next invoice.

> [!CAUTION]
>
> Deleting a server destroys its disks. Download what you need first. Saved snapshots and floating IPs you keep are separate resources and keep billing.

![Postpaid server deletion page explaining that usage stays on the next invoice](https://mintcdn.com/advinservers/lEFT6vnQxNGKBCt8/images/postpaid-billing/delete.png?fit=max\&auto=format\&n=lEFT6vnQxNGKBCt8\&q=85\&s=433f6d9a923bdc868c718dd740f431e9)

For other resources, see [Cancel Services and Stop Charges](https://docs.advinservers.com/guides/cancelling-services.md).

## Overdue invoices

Pay by the due date. Under the standard schedule, in the month after the usage:

| Date | If the bill is unpaid |
| - | - |
| 7th | Payment is due. |
| 14th | The account goes on credit hold and its servers are suspended. New purchases are blocked. |
| 21st | Staff queue the account for closure. Services and data may be deleted. |

> [!WARNING]
>
> A postpaid suspension affects every server on the account, including prepaid teams. If your invoice and reminder emails give different dates, follow them.

After you pay, allow time for the payment to clear and the account to update. Payment can't restore services that were already deleted. Open a ticket if payment has cleared but access hasn't returned.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.