Access
I can't connect to my server
SSH or Remote Desktop fails, or you lost your password or key.
I can't find my server
Missing server, balance or login after signing in.
My server is suspended
Billing, account hold or abuse report.
Orders and payments
My order isn't ready
Waiting on payment, verification or stock.
My payment or credit isn't showing
Pending payments, crypto transfers, unexpected balances.
My purchase was blocked
Postpaid credit limits and purchase holds.
Performance
The network is slow or dropping packets
Reachability, packet loss and bandwidth limits.
CPU, memory or disk problems
Diagnose and report hardware and performance problems.
My extra disk space isn't showing
Partitions and filesystem after an upgrade.
My server stops or restarts
Windows evaluation expiry, guest crashes, panel errors.