Last Updated: May 3rd, 2025

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Overview

All plans, no matter the type (VPS, VDS, dedicated, etc), is subject to a fair use policy regarding the shared resources that are available. We try our best to make this as relaxed as possible, but there are resources that are shared with other users that you must keep in mind when using your product.

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CPU Usages (Virtual Servers)

Please note that most of our virtual server hosting plans come with shared, burstable vCPU cores. This means that cores can be shared with other users. We can offer this because we do not expect clients to use 100% of their CPU all the time, and so, providing clients with more (shared) cores can lead to better performance.

Usually, if a host node is showing a high CPU alert, we investigate the virtual machines which are on it. We particularly target virtual machines with the following characteristics:

• Constistent peaks of CPU utilization
• Consistently high CPU utilizations

Each virtual machine has a “dedicated core” allocation, meaning that a specific number of cores can be maxed out 24x7 without restriction. In order to evaluate your dedicated core allocation, please check your CPU model and see the below table. You can see the CPU model in the Graphs -> Hypervisors tab of the VPS control panel, or by looking at lscpu or Task Manager.

Some CPU models are not in the above table. If this is the case, then please contact us.

For example, if you have a VPS with 16GB of RAM with the CPU model of the AMD EPYC 9B45, then you will have 16 * 0.222 = 3.552 dedicated cores. It is exceptionally rare that we cap virtual machines to this level, however, it ultimately depends on the circumstances. Processors with higher cores are much less likely to have caps.

Capped virtual machines will usually show CPU steal within the system. If there is a high amount of CPU steal, then it’s likely that there is a cap on your virtual machine.

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CPU Usages (Website Hosting)

On our website hosting plans, we usually cap the LVE limit to 1 core, in which we would recommend maintaining a guideline of a maximum of 25% of that 1 core. Most legitimate websites don’t come anywhere close to this limit. If we deem your usage to be excessive, we may adjust the LVE limits to reduce the maximum CPU consumption of your website.

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Cryptocurrency or Blockchain Projects

Excessive or sustained use of shared resources like CPU or disk is not allowed on virtual private servers. Even if you limit the CPU usage, our infrastructure is simply not built to handle a lot of VMs that are all sustaining CPU.

If we do catch abnormal usage, your virtual private server may be suspended. Please contact us if you need a dedicated solution or have questions about running a specific cryptocurrency project, we can offer custom solutions that can cater to mining or we can let you know if it may result in a limit or suspension on our infrastructure. No refunds will be issued if we have to suspend or limit your VPS due to a cryptocurrency project.

There are some cryptocurrency-related projects that do not max out the virtual server resources or cause significant load on the hardware (e.g. Flux). If there’s no abnormalities, then yes, you’re allowed to run it. However, projects like Quilibirum and Monero damage the hardware and cause problems for our other clients. If it is not Flux, then please contact us in advance of running it and we can give approval.

You are free to max out the CPU or run whichever cryptocurrency project you’d like on a dedicated server 24x7x365, there is no limitation there (as long as the disk wearout is not too high).

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Bandwidth Usage

On plans listed and/or advertised as having unmetered bandwidth, we expect you to keep your bandwidth levels reasonable. In a lot of our locations, we usually have spare bandwidth that we can allocate to our customers, hence why we can offer fair usage bandwidth in some of our locations. We recommend keeping your usage level to around 30-50TB of usage at maximum.

For all plans, while we offer burstable ports up to 10 Gbps, we do expect that sustained usage levels are kept at 100-200 Mbps 95% at most. It is extraordinarily rare that bandwidth caps are applied.

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I/O Usages

On virtual servers, we have no strict guidelines for I/O usages. Generally, most of our host nodes utilize Gen3 or Gen4 NVMe SSD’s, so I/O usages are generally not a problem as it is exceptionally rare that our host nodes reach the maximum I/O available. We do expect you to keep your usages reasonable.

On both dedicated servers and virtual servers, we strictly forbid programs like Chia which cause unnecessary wear on the SSD’s.

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Changes to the Policy

We may amend this policy from time to time. It is your responsibility to check for changes in our privacy policy and make sure that you are up to date. We may send an email notice when major changes occur.