Last Updated: September 8th, 2025

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Overview

All plans, no matter the type (VPS, VDS, dedicated, etc), is subject to a fair use policy regarding the shared resources that are available. We try our best to make this as relaxed as possible, but there are resources that are shared with other users that you must keep in mind when using your product.

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Virtual Servers

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CPU Usages

Please note that most of our virtual server hosting plans come with shared, burstable vCPU cores. This means that cores can be shared with other users. We can offer this because we do not expect clients to use 100% of their CPU all the time, and so, providing clients with more (shared) cores can lead to better performance. Usually, if a host node is showing a high CPU alert, we investigate the virtual machines which are on it. We particularly target virtual machines with the following characteristics:
  • Constistent peaks of CPU utilization
  • Consistently high CPU utilizations
Capped virtual machines will usually show CPU steal within the system. If there is a high amount of CPU steal, then it’s likely that there is a cap on your virtual machine. It is often rare that we cap virtual servers on hypervisors with processors that have a high amount of CPU cores, such as hypervisors for our KVM Premium VPS or KVM Extreme VPS platforms.

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Cryptocurrency or Blockchain Projects

Excessive or sustained use of shared resources like CPU or disk is not allowed on virtual private servers. Even if you limit the CPU usage, our infrastructure is simply not built to handle a lot of VMs that are all sustaining CPU. If we do catch abnormal usage, your virtual private server may be suspended. Please contact us if you need a dedicated solution or have questions about running a specific cryptocurrency project, we can offer custom solutions that can cater to mining or we can let you know if it may result in a limit or suspension on our infrastructure. No refunds will be issued if we have to suspend or limit your VPS due to a cryptocurrency project. There are some cryptocurrency-related projects that do not max out the virtual server resources or cause significant load on the hardware (e.g. Flux). If there’s no abnormalities, then yes, you’re allowed to run it. However, projects like Quilibirum and Monero damage the hardware and cause problems for our other clients. If it is not Flux, then please contact us in advance of running it and we can give approval.

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I/O Usage

For virtual servers, we do not enforce strict limits on disk I/O usage. Most of our host nodes are equipped with NVMe SSDs, providing high-speed storage with ample throughput. As a result, I/O bottlenecks are exceptionally rare, and typical usage patterns do not pose an issue. However, we still ask that you keep your usage reasonable and considerate of other users on the same node.

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Website Hosting

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CPU & Memory Usage

Each hosting plan includes defined CPU and memory limits, which are listed on the product page. In cases of sustained excessive usage, we may further restrict resources to ensure reliable performance for all customers.

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I/O Usage

For website hosting, we do not enforce strict limits on disk I/O usage. Most of our host nodes are equipped with NVMe SSDs, providing high-speed storage with ample throughput. As a result, I/O bottlenecks are exceptionally rare, and typical usage patterns do not pose an issue. However, we still ask that you keep your usage reasonable and considerate of other users on the same node.

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Email

We restrict emails to 200 emails per day per user. If you need more than this, then please open a ticket.

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Addon Domain & Sub-accounts

We do not explicitly limit the number of addon domains or sub-accounts that can be created, but excessive use may be subject to resource restrictions. Most users will not have to worry about this, and we will contact you if it becomes an issue.

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General Policies

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Unmetered Bandwidth

On plans advertised as having unmetered bandwidth (but not labeled as “unlimited” or “dedicated”), we expect customers to maintain reasonable bandwidth usage. In many of our locations, we have spare capacity available, which allows us to offer unmetered bandwidth. However, this does not imply unlimited or unconstrained use. As a general guideline, we recommend keeping your monthly usage within 30–50TB. You may exceed this amount in many cases, and we will reach out to you directly if your usage is deemed excessive. Factors such as the cost of your plan and the overall impact on our network will influence whether any action is taken. Starting in 2024, we have largely phased out “unmetered fair-use” bandwidth plans, with the sole exception of shared website hosting services. All other services have defined limits.

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Port Speeds

Most of our services support burstable speeds of up to 10 Gbps, with typical sustained throughput expected to remain within 100–200 Mbps at the 95th percentile. Throttling or usage caps are rarely enforced and typically apply only to low-cost plans with consistently high or abusive bandwidth patterns. In certain regions, particularly within APAC, more conservative thresholds may apply. Sustained usage may be limited below the typical 100–200 Mbps range depending on traffic behavior (e.g., frequent spikes) and plan type. In cases of excessive or abusive network consumption, bandwidth may be reduced to 1 Gbps or lower. Unless otherwise specified, all plans operate on shared bandwidth. Only services explicitly labeled as having dedicated bandwidth guarantee reserved throughput.

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Changes to the Policy

We may amend this policy from time to time. It is your responsibility to check for changes in our privacy policy and make sure that you are up to date. We may send an email notice when major changes occur.