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Last Updated: November 13th, 2025

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Overview

All plans, no matter the type (VPS, VDS, dedicated, etc), is subject to a fair use policy regarding the shared resources that are available. We try our best to make this as relaxed as possible, but there are resources that are shared with other users that you must keep in mind when using your product.

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Virtual Servers

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CPU Usage

If a VPS averages above 85% of CPU usage over the past 1 hour, it is automatically capped. By default, the VPS is capped for 3 hours, after which the cap is released. The cap will be re-applied if another hour goes by and the CPU usage still averages above 85%. The specific cap applied depends on the lineup.
  • KVM Extreme VPS: No automatic capping is applied, a server can use 100% of the CPU.
  • KVM Storage VPS: No automatic capping is applied, a server can use 100% of the CPU.
  • KVM Premium VPS: A server is capped to 75% of the CPU.
  • KVM Ryzen VPS: A server is capped to 75% of the CPU.
  • KVM Standard VPS: A server is capped to 35% of the CPU.

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Cryptocurrency or Blockchain Projects

We have generally seen that, in the past, cryptocurrency projects have caused issues on our infrastructure despite CPU caps being applied. If you are running a cryptocurrency project, we recommend that you reach out over support ticket first and clear it with us. Any form of cryptocurrency mining is usually forbidden. However, if you are running something that likely won’t damage our hardware or substantially impact our infrastructure (e.g., hosting a Monero node), then it is most likely fine.

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IO Usage

For virtual servers, we do not enforce strict limits on disk usage. We ask that you keep your usage reasonable. If we see that your virtual private server is causing substantial IOWait on the hypervisor, we may cap the disk speed on the server. In general, we use NVMe SSDs on most of our products except for the KVM Storage VPS lineup, so IO caps are exceptionally rare. This is not something that you will generally need to worry about.

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Website Hosting

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Unmetered Storage

This only applies to legacy website hosting plans that were purchased with Unmeted storage. If you have metered storage, then we have no restrictions on how you may use that storage as long as it abides by the abuse policy. Our unlimited and unmetered plans still operate within practical software and hardware limits and are governed by our fair use policy. These hosting plans are meant solely for website-related content. Using them for backups, file storage, personal media (such as photos, videos, or music), or file-locker services is not allowed. If your resource usage exceeds what is considered reasonable for the platform, we will contact you via support ticket and request that you reduce it. In cases where a user’s resource consumption threatens the stability or performance of the platform, we may suspend the affected service(s) to protect overall system integrity.

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CPU & Memory Usage

Each hosting plan includes defined CPU and memory limits, which are listed on the product page. In cases of sustained excessive usage, we may further restrict resources to ensure reliable performance for all customers.

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IO Usage

In general, we limit IOPS to 1024 and IO speed to 100 MB/s. If you need more than this, you may reach out to support.

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Email

We restrict emails to 200 emails per day per user. If you need more than this, then please open a ticket.

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Addon Domain & Sub-accounts

We do not explicitly limit the number of addon domains or sub-accounts that can be created, but excessive use may be subject to resource restrictions. Most users will not have to worry about this, and we will contact you if it becomes an issue.

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General Policies

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Unmetered Bandwidth

On plans advertised as having unmetered bandwidth (but not labeled as “unlimited” or “dedicated”), we expect customers to maintain reasonable bandwidth usage. In many of our locations, we have spare capacity available, which allows us to offer unmetered bandwidth. However, this does not imply unlimited or unconstrained use. As a general guideline, we recommend keeping your monthly usage within 30–50TB. You may exceed this amount in many cases, and we will reach out to you directly if your usage is deemed excessive. Factors such as the cost of your plan and the overall impact on our network will influence whether any action is taken. Starting in 2024, we have largely phased out “unmetered fair-use” bandwidth plans, with the sole exception of shared website hosting services. All other services have defined limits.

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Port Speeds

Most of our services support burstable speeds of up to 1 Gbps, with typical sustained throughput expected to remain within 100–200 Mbps at the 95th percentile. Throttling or usage caps are rarely enforced and typically apply only to low-cost plans with consistently high or abusive bandwidth patterns. In certain regions, particularly within APAC, more conservative thresholds may apply. Sustained usage may be limited below the typical 100–200 Mbps range depending on traffic behavior (e.g., frequent spikes) and plan type. In cases of excessive or abusive network consumption, bandwidth may be reduced to 1 Gbps or lower. Unless otherwise specified, all plans operate on shared bandwidth. Only services explicitly labeled as having dedicated bandwidth guarantee reserved throughput.

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Changes to the Policy

We may amend this policy from time to time. It is your responsibility to check for changes in our privacy policy and make sure that you are up to date. We may send an email notice when major changes occur.