curl --request GET \
--url https://console.advinservers.com/api/v1/client/tickets/{ticket}/messages/{message}/attachments/{index} \
--header 'Authorization: Bearer <token>'import requests
url = "https://console.advinservers.com/api/v1/client/tickets/{ticket}/messages/{message}/attachments/{index}"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://console.advinservers.com/api/v1/client/tickets/{ticket}/messages/{message}/attachments/{index}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://console.advinservers.com/api/v1/client/tickets/{ticket}/messages/{message}/attachments/{index}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://console.advinservers.com/api/v1/client/tickets/{ticket}/messages/{message}/attachments/{index}"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://console.advinservers.com/api/v1/client/tickets/{ticket}/messages/{message}/attachments/{index}")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://console.advinservers.com/api/v1/client/tickets/{ticket}/messages/{message}/attachments/{index}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body""{
"message": "Unauthenticated."
}{
"message": "This API key is not allowed to do that in this team. It needs the \"snapshot.delete\" permission."
}{
"message": "Not found."
}{
"message": "Too Many Attempts."
}Download a ticket attachment
Overview
Downloads a ticket attachment. Use the attachment’s url from the ticket response. The path identifies the ticket, message and attachment position; {message} is 0 for the opening message. Files are returned as application/octet-stream downloads, with their names in Content-Disposition. Removed attachments return 404.
Permissions
Requires the account permission tickets.read (View support tickets).
curl --request GET \
--url https://console.advinservers.com/api/v1/client/tickets/{ticket}/messages/{message}/attachments/{index} \
--header 'Authorization: Bearer <token>'import requests
url = "https://console.advinservers.com/api/v1/client/tickets/{ticket}/messages/{message}/attachments/{index}"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://console.advinservers.com/api/v1/client/tickets/{ticket}/messages/{message}/attachments/{index}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://console.advinservers.com/api/v1/client/tickets/{ticket}/messages/{message}/attachments/{index}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://console.advinservers.com/api/v1/client/tickets/{ticket}/messages/{message}/attachments/{index}"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://console.advinservers.com/api/v1/client/tickets/{ticket}/messages/{message}/attachments/{index}")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://console.advinservers.com/api/v1/client/tickets/{ticket}/messages/{message}/attachments/{index}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body""{
"message": "Unauthenticated."
}{
"message": "This API key is not allowed to do that in this team. It needs the \"snapshot.delete\" permission."
}{
"message": "Not found."
}{
"message": "Too Many Attempts."
}Authorizations
Your API key, sent as a bearer token. Create one in the control panel under API Keys, give it only the permissions the integration needs, and copy it when it is created. It cannot be shown again. Each key is restricted to one owned team. The key determines the team for every request.
Path Parameters
The ticket number returned by the support endpoints.
5316
The message ID.
0
The index ID.
0
Response
The file itself.
The file itself. The content type and file name come back in the response headers.