List ticket departments
curl --request GET \
--url https://console.advinservers.com/api/v1/client/tickets/departments \
--header 'Authorization: Bearer <token>'import requests
url = "https://console.advinservers.com/api/v1/client/tickets/departments"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://console.advinservers.com/api/v1/client/tickets/departments', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://console.advinservers.com/api/v1/client/tickets/departments",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://console.advinservers.com/api/v1/client/tickets/departments"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://console.advinservers.com/api/v1/client/tickets/departments")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://console.advinservers.com/api/v1/client/tickets/departments")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body[
{
"id": 1,
"name": "Technical Support"
},
{
"id": 2,
"name": "Sales Support"
},
{
"id": 3,
"name": "Account Support"
},
{
"id": 4,
"name": "SLA Department"
}
]{
"message": "Unauthenticated."
}{
"message": "This API key is not allowed to do that in this team. It needs the \"snapshot.delete\" permission."
}{
"message": "Too Many Attempts."
}Support tickets
List ticket departments
Overview
Lists support departments as a JSON array containing numeric id and name fields. Use id as department_id when opening a ticket. The list is shared across accounts and cached for a few minutes.
Permissions
Requires the account permission tickets.read (View support tickets).
GET
/
tickets
/
departments
List ticket departments
curl --request GET \
--url https://console.advinservers.com/api/v1/client/tickets/departments \
--header 'Authorization: Bearer <token>'import requests
url = "https://console.advinservers.com/api/v1/client/tickets/departments"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://console.advinservers.com/api/v1/client/tickets/departments', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://console.advinservers.com/api/v1/client/tickets/departments",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://console.advinservers.com/api/v1/client/tickets/departments"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://console.advinservers.com/api/v1/client/tickets/departments")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://console.advinservers.com/api/v1/client/tickets/departments")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body[
{
"id": 1,
"name": "Technical Support"
},
{
"id": 2,
"name": "Sales Support"
},
{
"id": 3,
"name": "Account Support"
},
{
"id": 4,
"name": "SLA Department"
}
]{
"message": "Unauthenticated."
}{
"message": "This API key is not allowed to do that in this team. It needs the \"snapshot.delete\" permission."
}{
"message": "Too Many Attempts."
}Authorizations
Your API key, sent as a bearer token. Create one in the control panel under API Keys, give it only the permissions the integration needs, and copy it when it is created. It cannot be shown again. Each key is restricted to one owned team. The key determines the team for every request.
Response
The whole set, as a JSON array. There is no envelope and no paging.
Example:
[
{ "id": 1, "name": "Technical Support" },
{ "id": 2, "name": "Sales Support" },
{ "id": 3, "name": "Account Support" },
{ "id": 4, "name": "SLA Department" }
]