curl --request GET \
--url https://console.advinservers.com/api/v1/client/tickets \
--header 'Authorization: Bearer <token>'import requests
url = "https://console.advinservers.com/api/v1/client/tickets"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://console.advinservers.com/api/v1/client/tickets', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://console.advinservers.com/api/v1/client/tickets",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://console.advinservers.com/api/v1/client/tickets"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://console.advinservers.com/api/v1/client/tickets")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://console.advinservers.com/api/v1/client/tickets")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"statuses": [
"Open",
"Answered",
"Customer-Reply",
"In Progress",
"On Hold",
"Closed"
],
"priorities": [
"Low",
"Medium",
"High"
],
"search_truncated": false,
"search_scan_limit": 500,
"items": [
{
"id": 5316,
"number": "NQX-482913",
"subject": "Packet loss on lambda-core",
"status": "Open",
"priority": "Medium",
"department": "Technical Support",
"opened_at": "2026-09-14T09:12:44+00:00",
"last_replied_at": "2026-09-14T09:12:44+00:00",
"awaiting_customer": false,
"closed": false,
"service": null,
"server": {
"id": "ecc6f4f1-c89b-4dce-a20b-a330641c5b0b",
"uuid_short": "ecc6f4f1",
"name": "lambda-core",
"hostname": "lambda-core.blackmesa.example.com",
"template_name": "Ubuntu 24.04",
"template_icon_url": "https://img.icons8.com/color/48/ubuntu.png",
"windows": false
},
"url": "https://clients.advinservers.com/viewticket.php?tid=NQX-482913&c=Hx7kQ2Rm"
}
]
}{
"message": "The request could not be carried out."
}{
"message": "Unauthenticated."
}{
"message": "This API key is not allowed to do that in this team. It needs the \"snapshot.delete\" permission."
}{
"message": "Too Many Attempts."
}List support tickets
Overview
Lists account support tickets, newest first, across all teams. There are no filters or pagination; filter the returned list locally. statuses and priorities list possible values. search_truncated is true if more tickets exist than were returned, and search_scan_limit is the number checked. Ticket messages are omitted; fetch an individual ticket to read its conversation.
Permissions
Requires the account permission tickets.read (View support tickets).
curl --request GET \
--url https://console.advinservers.com/api/v1/client/tickets \
--header 'Authorization: Bearer <token>'import requests
url = "https://console.advinservers.com/api/v1/client/tickets"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://console.advinservers.com/api/v1/client/tickets', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://console.advinservers.com/api/v1/client/tickets",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://console.advinservers.com/api/v1/client/tickets"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://console.advinservers.com/api/v1/client/tickets")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://console.advinservers.com/api/v1/client/tickets")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"statuses": [
"Open",
"Answered",
"Customer-Reply",
"In Progress",
"On Hold",
"Closed"
],
"priorities": [
"Low",
"Medium",
"High"
],
"search_truncated": false,
"search_scan_limit": 500,
"items": [
{
"id": 5316,
"number": "NQX-482913",
"subject": "Packet loss on lambda-core",
"status": "Open",
"priority": "Medium",
"department": "Technical Support",
"opened_at": "2026-09-14T09:12:44+00:00",
"last_replied_at": "2026-09-14T09:12:44+00:00",
"awaiting_customer": false,
"closed": false,
"service": null,
"server": {
"id": "ecc6f4f1-c89b-4dce-a20b-a330641c5b0b",
"uuid_short": "ecc6f4f1",
"name": "lambda-core",
"hostname": "lambda-core.blackmesa.example.com",
"template_name": "Ubuntu 24.04",
"template_icon_url": "https://img.icons8.com/color/48/ubuntu.png",
"windows": false
},
"url": "https://clients.advinservers.com/viewticket.php?tid=NQX-482913&c=Hx7kQ2Rm"
}
]
}{
"message": "The request could not be carried out."
}{
"message": "Unauthenticated."
}{
"message": "This API key is not allowed to do that in this team. It needs the \"snapshot.delete\" permission."
}{
"message": "Too Many Attempts."
}Authorizations
Your API key, sent as a bearer token. Create one in the control panel under API Keys, give it only the permissions the integration needs, and copy it when it is created. It cannot be shown again. Each key is restricted to one owned team. The key determines the team for every request.
Response
The record, as a JSON object. There is no envelope.
The value of statuses.
[
"Open",
"Answered",
"Customer-Reply",
"In Progress",
"On Hold",
"Closed"
]
The value of priorities.
["Low", "Medium", "High"]
The value of search_truncated.
false
The value of search_scan_limit.
500
The tickets, newest first. The messages field is left out here.
Show child attributes
Show child attributes
[
{
"id": 5316,
"number": "NQX-482913",
"subject": "Packet loss on lambda-core",
"status": "Open",
"priority": "Medium",
"department": "Technical Support",
"opened_at": "2026-09-14T09:12:44+00:00",
"last_replied_at": "2026-09-14T09:12:44+00:00",
"awaiting_customer": false,
"closed": false,
"service": null,
"server": {
"id": "ecc6f4f1-c89b-4dce-a20b-a330641c5b0b",
"uuid_short": "ecc6f4f1",
"name": "lambda-core",
"hostname": "lambda-core.blackmesa.example.com",
"template_name": "Ubuntu 24.04",
"template_icon_url": "https://img.icons8.com/color/48/ubuntu.png",
"windows": false
},
"url": "https://clients.advinservers.com/viewticket.php?tid=NQX-482913&c=Hx7kQ2Rm"
}
]