Last Updated: July 19th, 2025

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Terms and Conditions

Welcome to Advin Servers! These terms and conditions outline the rules and regulations for the use of Advin Servers’s Website, located at https://advinservers.com. Our terms and conditions can be updated at any time. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Advin Servers if you do not agree to take all of the terms and conditions stated on this page. The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice and all Agreements:

• “Client,” “You,” and “Your” refers to you, the person logging on this website and compliant to the Company’s terms and conditions.
• “The Company,” “Ourselves,” “We,” “Our,” and “Us,” refers to our Company.
• “Party,” “Parties,” or “Us,” refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Delaware. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

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Cookies

We employ the use of cookies. By accessing Advin Servers, you agreed to use cookies in agreement with the Advin Servers’s Privacy Policy. Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas.

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Hyperlinking to our Content

Anyone may hyperlink or link to our website.

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iFrames

Without prior approval and written permission, you may not create iframes of our website.

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Your Privacy

Please read our Privacy Policy.

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Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to do so or to respond to you directly.

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Billing

Invoices for services are typically generated at least one week in advance of the due date. If payment is not received by the due date, services are generally suspended 2 days later, following multiple email reminders. Termination may occur after 7 days of non-payment. Depending on the product, we may retain your service or data for a longer period, but this is not guaranteed. If your service status is suspended, then your data is still intact and recoverable upon payment. However, if your service is terminated, then your data has been deleted and data recovery is generally not possible. You are responsible for submitting a cancellation request via the control panel before the service’s due date. Failure to do so may result in the payment method on file being charged, and/or the invoice remaining active. Please review our Refund Policy for more information regarding eligibility and terms.

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Multiple Accounts

Multiple accounts are allowed as long as it is not for the purposes of:

• Utilizing a one-per-account promotion code again
• Fradulent activity
• Evading account closure or bans

If you are caught violating this policy, then we reserve the right to close the duplicate accounts without a refund. The information on your accounts must be consistent across all of them (i.e. full name, address, phone number). If you cannot do this, then you must contact us and receive written approval before creating a new account.

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Geolocation

Please note that the geolocation of our subnets may not be correct as geolocation services are maintained by third party databases and organizations. If you are using our servers to access region-locked content, please contact us beforehand so that we can confirm.

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Storage

To deliver our services, we are required to store your service files on our infrastructure. Depending on the specific product or plan you’ve purchased, we may also create and retain backups of your data, which are sometimes stored off-site for additional redundancy and protection. You may request the deletion of your files or backups at any time by contacting our support team.

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Fair Use

Please read our Fair Use policy for more information.

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Email Sending

By default, port 25 is blocked across our infrastructure, and email sending is not permitted on virtual/cloud servers. If you need to send email, we recommend using a third-party SMTP provider such as Amazon SES. Outgoing email is allowed on our website hosting by default. If you have a valid use case and need port 25 unblocked, please open a support ticket and include the following:

• A link to your website or project (if applicable)
• A clear explanation of why you require port 25 access
• Examples of the types of emails you intend to send

If your account is found to be sending unsolicited or abusive email after port 25 is unblocked, it will be blocked again, and future unblocking requests will not be considered across any of your current or future services. Exceptions may be made only for resellers or customers operating shared environments (e.g., web hosting platforms).

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Service Transfers

There is a $5 USD transfer fee if you wish to transfer your service to another client account. This covers the administrative work of transferring services.

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Abuse

If we receive an abuse complaint related to your service, you must respond within 24 hours. Failure to do so may result in service suspension. In cases of repeat offenses or intentional abuse that could harm our network or other customers, we reserve the right to take immediate action without prior notice. In cases involving intentional malicious activity, we may impose administrative fees, such as a $25 IP cleaning fee, to cover the cost of delisting IP addresses from spam databases and handling abuse resolution. The following activities are strictly prohibited on our network:

• Brute-force attacks
• Distributed or Denial-of-Service (DDoS/DoS) attacks
• IP spoofing
• Phishing or fraudulent activity
• Email spamming
• Hosting or distributing copyrighted content
• Use of cracked or pirated software
• Hosting or distributing copyrighted material without proper authorization
• Any illegal activity, or activity that may damage our infrastructure, impact other customers, or harm the reputation of our IP ranges or services

Some legal activities, such as operating a TOR exit node or conducting port scans, often generate abuse complaints and harm IP reputation. We may allow these activities in certain locations, but you must contact us and receive written approval before ordering. You are required to comply with the laws of both the United States and the country where your server is physically hosted. For example, if your service is located in Germany, you must adhere to both German and U.S. law. It is your responsibility to perform due diligence and ensure your usage is fully legal under all applicable jurisdictions. We usually provide you with 24 hours to respond to an abuse complaint. If no response is received, then your service will be suspended. We usually validate complaints to ensure their legitimacy before forwarding them to you. Dedicated server clients will typically have a 72 hour period to respond to complaints, whereas virtual private server clients will have between 24-72 hours to respond depending on the type of abuse and account standing. If you are a reseller or operating a shared hosting environment, you need to inform us in advance. This way, we can add you to a list and provide you with more time to respond to abuse complaints. Our abuse policies are strict.

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Termination

We reserve the right to terminate your service with or without a reason and with or without notice at any time. If we want to end our business relationship with you, we may provide you with a 30 day notice of account closure or service termination.

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Data Loss

We are not responsible for any data loss across our services. It’s the responsibility of the customer to take backups of their service. We may include backups in some of our services, but these are best-effort and have no guarantees.

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Advertised Specifications

We strive to provide the exact hardware specifications advertised on our website. In certain situations, we may substitute the listed CPU model and/or thermal design power (TDP) with an equivalent or higher-performing alternative based on availability within our cloud infrastructure. For example, an advertised AMD EPYC 7763 may be substituted with an AMD EPYC 9654. These substitutions are made in good faith, are intended to meet or exceed the performance of the originally specified specifications, and are extremely rare. We do not substitute across fundamentally different CPU product lines; for instance, Ryzen and EPYC processors are not mixed or interchanged under any circumstances.

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Tebex

For purchases through the Tebex platform: We partner with Tebex Limited (www.tebex.io), who are the official merchant of digital content produced by us. If you wish to purchase licenses to use digital content we produce, you can do so through Tebex as our licensed reseller and merchant of record. In order to make any such purchase from Tebex, you must agree to their terms, available at https://checkout.tebex.io/terms. If you have any queries about a purchase made through Tebex, including but not limited to refund requests, technical issues or billing enquiries, you should contact Tebex support at https://www.tebex.io/contact/checkout in the first instance.

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Changes to the Policy

We may amend this policy from time to time. It is your responsibility to check for changes in our privacy policy and make sure that you are up to date. We may send an email notice when major changes occur.