Skip to main content
Last Updated: August 26th, 2026

​
Overview

Advin Services LLC is a hosting provider registered in the state of Delaware in the United States. These Terms of Service (“Terms”) are the agreement between you and Advin Services LLC, and they govern your use of our website at https://advinservers.com, our client area, our control panels, and every service you order from us. By creating an account, placing an order, or using any of our services, you agree to these Terms. If you do not agree to them, do not use our services.

​
Policies Incorporated by Reference

These Terms incorporate the following policies, and each forms part of your agreement with us: Where a specific policy addresses a subject in more detail than these Terms, that policy controls for that subject. Where you have a signed written agreement with us, that agreement controls over both.

​
Definitions

  • “Client,” “you,” and “your” refer to the person or entity that holds an account with us or uses our services.
  • “Company,” “we,” “our,” and “us” refer to Advin Services LLC, a limited liability company registered in the state of Delaware, United States, trading as Advin Servers.
  • “Party” or “Parties” refer to you and us, individually or together.
  • “Service” refers to any product you order from us, including virtual servers, dedicated servers, and website hosting.
Terms used in the singular include the plural and vice versa, and the use of a particular gender or of “they” is not intended to be limiting.

​
Your Account

​
Eligibility

You must be at least 18 years old and legally able to enter into a binding contract to hold an account with us. If you are ordering on behalf of a company or other organization, you represent that you are authorized to bind it to these Terms.

​
Accurate Information

The information on your account must be accurate, complete, and current. This includes your legal name, billing address, phone number, and a working email address that you monitor. We may suspend or close an account with information we believe to be false, incomplete, or deliberately obscured. We may ask you to verify your identity, your payment method, or your intended use before we provision a service, and we may decline any order at our discretion.

​
Account Security

You are responsible for your account credentials and for all activity that occurs under your account, including activity by anyone you give access to. Use a strong, unique password and enable two-factor authentication where it is offered. Tell us immediately if you believe your account has been accessed without your authorization. We will never ask you for your account password.

​
Multiple Accounts

Multiple accounts are allowed as long as they are not used for the purposes of:
  • Redeeming a one-per-account promotion code more than once
  • Fraudulent activity
  • Evading account closure, suspension, or a ban
  • Claiming affiliate revenue from yourself
If you are found to be violating this policy, we reserve the right to close the duplicate accounts. Closing an account does not affect your right to a refund under our Refund Policy. The information across your accounts must be consistent, including full name, address, and phone number. If you cannot do this, you must contact us and receive written approval before creating a new account.

​
Services

​
Support

Unless a service is explicitly sold as managed, our services are unmanaged. We are responsible for the physical infrastructure, the network, the hypervisor, and the control panel. You are responsible for your operating system, your applications, your configuration, your security patching, and your data. We are usually happy to point you in the right direction, but we do not administer customer servers, and we are not obligated to resolve problems that arise from within your own environment.

​
Advertised Specifications

We strive to provide the exact hardware specifications advertised on our website. In certain situations, we may substitute the listed CPU model and/or thermal design power (TDP) with an equivalent or higher-performing alternative based on availability within our cloud infrastructure. For example, an advertised AMD EPYC 7763 may be substituted with an AMD EPYC 9654. These substitutions are made in good faith, are intended to meet or exceed the performance of the originally specified specifications, and are extremely rare. We may undo these substitutions at any time. We do not substitute across fundamentally different CPU product lines; for instance, Ryzen and EPYC processors are not mixed or interchanged under any circumstances.

​
IP Addresses

IP addresses assigned to your service are allocated to you for the duration of that service. They remain the property of Advin Services LLC or of the party we lease them from, and you acquire no ownership rights in them. We may be required to justify an allocation to a regional internet registry or to an upstream provider, and we may ask you for a description of your usage. We may also change the IP addresses assigned to your service where it is absolutely necessary. We will give you notice where it is reasonably practical to do so. Additional IP addresses are subject to availability.

​
Geolocation

The geolocation of our subnets may not be correct, as geolocation data is maintained by third-party databases and organizations that we do not control. If you are using our servers to access region-locked content, please contact us beforehand so that we can confirm. We do not guarantee that any third party will geolocate an address to a particular country or city, and an incorrect entry in a third-party database is not by itself grounds for a refund outside of our Refund Policy.

​
Storage

To deliver our services, we are required to store your service files on our infrastructure. Depending on the specific product or plan you have purchased, we may also create and retain backups of your data, which are sometimes stored off-site for additional redundancy and protection. You may request the deletion of your files or backups at any time by contacting our support team.

​
Email Sending

By default, port 25 is blocked across our infrastructure, and email sending is not permitted on virtual or cloud servers. If you need to send email, we recommend using a third-party SMTP provider such as Amazon SES. Outgoing email is allowed on our website hosting by default. If you have a valid use case and need port 25 unblocked, please open a support ticket and include the following:
  • A link to your website or project, if applicable
  • A clear explanation of why you require port 25 access
  • Examples of the types of emails you intend to send
If your account is found to be sending unsolicited or abusive email after port 25 is unblocked, it will be blocked again, and future unblocking requests will not be considered across any of your current or future services. Exceptions may be made only for resellers or customers operating shared environments, such as web hosting platforms.

​
Maintenance

We perform routine maintenance on our network and hardware. We aim to schedule work that is likely to be disruptive outside of peak hours and to give advance notice by email or on our status page. Emergency maintenance needed to preserve the security or stability of our infrastructure may be carried out without notice. Scheduled maintenance is not a qualifying event under our Service Level Agreement.

​
Service Transfers

There is a $5 USD transfer fee if you wish to transfer your service to another client account. This covers the administrative work of transferring services. If you are caught transferring services or selling accounts without express permission, the account and all services on it may be closed.

​
Fair Use

Our services are subject to our Fair Use Policy, which describes the CPU, disk, bandwidth, and port speed expectations that apply to each product line.

​
Billing and Payment

​
Invoicing and Renewal

Services are sold on a recurring subscription basis and renew automatically at the end of each billing period until you cancel. Invoices are typically generated at least one week in advance of the due date. If you have a stored payment method or an active billing agreement, you authorize us to charge it for invoices as they become due, including renewals.

​
Non-Payment

If payment is not received by the due date, services are generally suspended two days later, following multiple email reminders. Termination may occur after seven days of non-payment. Depending on the product, we may retain your service or data for a longer period, but this is not guaranteed. Backups are not retrievable after a service is terminated. If your service is suspended, your data is still intact and recoverable upon payment. If your service is terminated, your data has been deleted and recovery is generally not possible.

​
Cancellation

You are responsible for submitting a cancellation request through the control panel before the service’s due date. Failure to do so may result in the payment method on file being charged, the invoice remaining active, or both.

​
Pricing and Taxes

Prices are in US dollars unless stated otherwise. Amounts quoted exclude any sales, use, VAT, GST, or similar taxes, which we will add where we are required to collect them. You are responsible for any bank, currency conversion, or payment processor fees charged on your side. We may change the price of a service. Where we do, we will give you notice before the change applies to your renewal, and you may cancel before the renewal date if you do not wish to continue. Promotional pricing applies only for the period stated in the promotion.

​
Chargebacks

If you believe an invoice is incorrect, open a ticket and we will look into it. Please do not file a chargeback or a payment dispute before contacting us. A chargeback filed against us may result in the immediate suspension or termination of every service on your account, and in the loss of eligibility for future SLA credits. We may require any outstanding balance, along with any fee our processor charges us for the dispute, to be settled before we restore service or accept a future order. Your rights under our Refund Policy are unaffected.

​
Refunds

We offer a 14-day money-back guarantee on every service, with no conditions and no reason required. Full details, including how to request a refund and how pro-rata account credit works after the 14-day window, are described in our Refund Policy.

​
Acceptable Use

Your use of our services is governed by our Abuse Policy, which sets out prohibited activities, the activities that require our written approval in advance, and the timeframe in which you must respond to an abuse complaint. You are required to comply with the laws of the United States and of the country in which your server is physically hosted. You are also responsible for the conduct of anyone you allow to use your service, including your own customers if you are a reseller.

​
Export Control and Sanctions

You may not use our services if you are located in, ordinarily resident in, or organized under the laws of a country or region subject to comprehensive US sanctions, or if you are listed on a US government restricted or denied party list. You agree not to make our services available to any such person, or to use them in violation of applicable export control laws.

​
Suspension and Termination

We may suspend or terminate a service, or close an account, where we believe it is necessary to protect our infrastructure, our network reputation, our other customers, or ourselves. This includes non-payment, a violation of these Terms or of any incorporated policy, suspected fraud, a chargeback, or a legal requirement. We reserve the right to terminate your service with or without a reason and with or without notice at any time. Where we choose to end our business relationship with you for reasons other than a violation of these Terms, non-payment, or a legal requirement, we will normally provide 30 days of notice before account closure or service termination. You may cancel a service at any time through the control panel, as described under Cancellation.

​
Effect of Termination

When a service is terminated, we delete the data associated with it, including any backups we hold for it, and that data cannot generally be recovered. Please take your own copy of anything you need before a cancellation takes effect. Any amounts you owe us at termination remain payable. Termination does not affect your right to a refund under our Refund Policy.

​
Data and Backups

We are not responsible for any data loss across our services. It is the responsibility of the customer to take backups of their service. We may include backups in some of our services, but these are best-effort and carry no guarantee. You are responsible for maintaining your own independent backups of anything you cannot afford to lose, stored somewhere other than the service it came from. Our handling of your personal information is described in our Privacy Policy. Our handling of requests from law enforcement is described in our Law Enforcement Requests page.

​
Uptime

Our uptime commitment, the events that qualify for credit, and the process for claiming it are set out in our Service Level Agreement. The credits described there are your sole and exclusive remedy for downtime or unavailability.

​
Disclaimer of Warranties

Our services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including any implied warranty of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that a service will be uninterrupted, error-free, secure against every attack, or free of data loss, or that it will meet your specific requirements. No advice or information you obtain from us, whether spoken or written, creates any warranty not expressly stated in these Terms.

​
Limitation of Liability

To the fullest extent permitted by law, neither party is liable to the other for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, goodwill, or data, however caused and regardless of the theory of liability, even if that party has been advised of the possibility of such damages. Our total aggregate liability arising out of or relating to these Terms or your use of our services is limited to the amount you paid us for the affected service in the three months immediately preceding the event giving rise to the claim. These limitations do not apply to liability that cannot be excluded or limited under applicable law, and they do not limit your obligation to pay amounts owed to us.

​
Indemnification

You agree to indemnify and hold harmless Advin Services LLC, its officers, employees, and suppliers from any claim, demand, loss, liability, or expense, including reasonable legal fees, arising out of your use of our services, your content, your violation of these Terms or of any incorporated policy, your violation of any law, or your infringement of the rights of any third party.

​
Force Majeure

Neither party is liable for a failure or delay in performance caused by events beyond its reasonable control, including natural disasters, fire, flood, war, civil unrest, acts of terrorism, labor disputes, government action, epidemics, failures of upstream network providers or datacenter operators, large-scale attacks on infrastructure, and widespread power or internet outages. This does not excuse an obligation to pay amounts already owed.

​
Website Use

​
Cookies

We use cookies. By accessing Advin Servers, you agree to our use of cookies in accordance with our Privacy Policy. Most interactive websites use cookies to retrieve user details on each visit. We use them to keep you signed in, remember your preferences, and enable the functionality of certain areas of the site.

​
Linking to Our Content

Anyone may hyperlink to our website. You may not frame our website or present our content within an iframe without our prior written permission, and you may not use our name, logo, or branding in a way that suggests an endorsement or a relationship that does not exist. Our website may link to third-party sites that we do not control and are not responsible for. If you find a link on our website that you believe is offensive or inappropriate, you are welcome to contact us at any time. We will consider requests to remove links, but we are not obligated to remove them or to respond to you directly.

​
Purchases Through Tebex

We partner with Tebex Limited (www.tebex.io), who are the official merchant of digital content produced by us. If you wish to purchase licenses to use digital content we produce, you can do so through Tebex as our licensed reseller and merchant of record. To make such a purchase from Tebex, you must agree to their terms, available at https://checkout.tebex.io/terms. If you have any queries about a purchase made through Tebex, including but not limited to refund requests, technical issues, or billing enquiries, you should contact Tebex support at https://www.tebex.io/contact/checkout in the first instance.

​
General

Governing law. These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of laws rules. The courts located in Delaware have exclusive jurisdiction over any dispute arising out of these Terms, and both parties consent to that jurisdiction and venue. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Notices. We will send notices to the email address on your account, and a notice is considered received on the day it is sent. Keep your email address current, as you are responsible for notices sent to a stale address. You can reach us through our contact form, or at legal@advinservers.com for legal matters. Legal notices should be addressed to Advin Services LLC. Assignment. You may not assign or transfer these Terms without our written consent. Transferring a service to another client account is handled under Service Transfers. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets. Severability. If any provision of these Terms is found unenforceable, it will be limited or removed to the minimum extent necessary, and the remaining provisions stay in full force. Waiver. Our failure to enforce a provision is not a waiver of our right to enforce it later. Independent parties. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between us. Entire agreement. These Terms, together with the policies incorporated above, are the entire agreement between you and Advin Services LLC regarding our services, and they supersede any prior understanding on the subject. Survival. The sections covering billing obligations, acceptable use, effect of termination, disclaimer of warranties, limitation of liability, indemnification, and this General section survive the termination of your account.

​
Changes to These Terms

We may amend these Terms from time to time. It is your responsibility to check for changes and make sure that you are up to date. We may send an email notice when major changes occur. Your continued use of our services after a change takes effect constitutes acceptance of the revised Terms.