This is an overview of our policies governing our service level agreement
July 10th, 2025
Downtime Period | Service Credit |
---|---|
1 Hour of Downtime | Service Extended by 1 Day |
2 Hours of Downtime | Service Extended by 2 Days |
3 Hours of Downtime | Service Extended by 3 Days |
4 Hours of Downtime | Service Extended by 4 Days |
5 Hours of Downtime | Service Extended by 5 Days |
6 Hours of Downtime | Service Extended by 6 Days |
7+ Hours of Downtime | Service Extended by 2 Weeks |