December 2nd, 2023
We collect information you provide directly to us. For example, we collect information when you create an account, subscribe, participate in any interactive features of our services, fill out a form, request customer support, or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, and other contact or identifying information you choose to provide.
We collect anonymous data from every visitor of the Website to monitor traffic and fix bugs. For example, we collect information like web requests, the data sent in response to such requests, the Internet Protocol address, the browser type, the browser language, and a timestamp for the request.
We also use various technologies to collect information, and this may include sending cookies to your computer. Cookies are small data files stored on your hard drive or in your device memory that allows you to access certain functions of our website.
Use of the Data
We only use your personal information to provide you services or to communicate with you about the Website or the services.
We employ industry standard techniques to protect against unauthorized access to data about you that we store, including personal information.
We do not share personally identifying information you have provided to us without your consent, unless:
- Doing so is appropriate to carry out your own request
- We believe it’s needed to enforce our legal agreements or that is legally required
- We believe it’s needed to detect, prevent, or address fraud, security, or technical issues
- We believe it’s needed for a law enforcement request
- We believe it’s needed to fight a chargeback
Sharing of Data
We offer payment gateway options such as PayPal, Stripe, NowPayments, and Coinbase Commerce to provide payment options for your services. Your personal information, such as full name or email address, may be sent to these services in order to complete and validate your payment. You are responsible for reading and understanding those third party services’ privacy policies before utilizing them to pay.
We also use login buttons provided by services like Google. Your use of these third party services is entirely optional. We are not responsible for the privacy policies and/or practices of these third party services, and you are responsible for reading and understanding those third party services’ privacy policies.
For more general information on cookies, please read “What Are Cookies”.
We take reasonable steps to protect personally identifiable information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. But, we will not be held responsible.
The Website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information via the Website from visitors in this age group.
Upon receipt of a chargeback, we reserve the right to send information about you to our payment processor in order to fight the chargeback. Such information may include:
- Proof of Service/Product
- IP Address & Access Logs
- Account Information
- Ticket Transcripts
- Service Information
- Server Credentials
Upon receipt of a legal complaint or request for information from a court order and/or a request from a law enforcement agency, we reserve the right to send any information that we have collected and/or logged in order to comply. This could include personally identifying information. We generally comply with law enforcement from the location your service is based in, and United States law enforcement.
Please open a ticket and we will remove as much information as we can about you within 30 business days. We may retain certain information in order to help protect against fraud depending on where you are based from. Please open a ticket for more information.
Changes to the Policy