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Go to “Account” > “Privacy” in the console to delete your account. Privacy page with Delete Account action

Before you delete

Clear these first. The deletion page lists whatever still needs attention, and if billing can’t be checked, try again later.
  • Cancel or delete services in every team you own.
  • Withdraw outstanding orders.
  • Release floating IPs and bandwidth, and remove prepaid snapshot storage.
  • Pay outstanding postpaid invoices.
Unused account credit is forfeited and can’t be refunded after deletion. Spend it first.
If you used postpaid resources this month, a final invoice may arrive on the 1st. Your personal details aren’t erased until it’s paid.

Delete your account

1

Open Delete Account

On “Privacy”, click Delete Account and read what will be deleted and kept.Account deletion page listing remaining services
2

Clear any blockers

Cancel or delete the items listed, then return to this page.
3

Confirm

Click Delete Account and enter your password. The page shows the date your personal details will be erased.
Your account is locked and signed out on other devices. Members can no longer change resources in your teams.

Change your mind

You have 30 days to sign in and choose Restore Account. Services you deleted before requesting deletion don’t come back. Once personal details are erased, they can’t be recovered.

What we keep

We retain billing and payment records for up to 10 years. The deletion page explains which records. Server disks are wiped when a server is deleted. Nightly backups stay on backup storage under their retention schedule. See our Privacy Policy.